Effective Date: 24 February 2025
Introduction
Magik Marketing (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.magikmarketing.co.za) or use our digital marketing services. This policy applies to all users of our website and customers who engage with our services, including retail, hospitality, professional services, food industry, hair salons, vacation agencies, holiday resorts, beauty products and services, fashion designers, music events, health & wellness, and real estate.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.
Data Controller and Contact Information
Magik Marketing, registered at 1324 Dickenson Street, Waverly, Pretoria, South Africa, is the data controller responsible for processing your personal data.
If you have any questions about this Privacy Policy or need assistance with your rights, please contact us at:
- Email: Maryna@magikmarketing.co.za
- Address: 1324 Dickenson Street, Waverly, Pretoria, South Africa.
Personal Data We Collect
We may collect the following types of personal data from users:
- Identification Data: Name, surname, business name
- Contact Data: Email address, phone number, postal address
- Payment Data: Credit card or bank account information (when applicable)
- Usage Data: IP address, browser type, device information, pages visited, and interaction with our website
- Service Data: Information related to the digital marketing services you request or use (e.g., service preferences, demographic information)
- Marketing Data: Preferences related to receiving promotional material and communications
How We Collect Your Data
We collect your data in the following ways:
- Directly from you: When you fill out forms, communicate with us via email, subscribe to our newsletter, or sign up for services.
- Automatically through your interaction with our website: We may collect usage data through cookies, web beacons, and similar tracking technologies.
- From third parties: We may receive personal data about you from third-party service providers, such as payment processors, and marketing partners.
How We Use Your Data
We use the personal data we collect for the following purposes:
- To provide our services: Including digital marketing solutions for retail, hospitality, professional services, and other industries.
- To communicate with you: For customer service, marketing, and transactional purposes.
- To improve our website and services: Understanding how users interact with our website to enhance user experience.
- To comply with legal obligations: Such as regulatory requirements, accounting, and auditing.
- For marketing and promotional purposes: Sending newsletters, offers, and other communications that you have agreed to receive.
- To process payments: For services rendered or purchases made through our website.
Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:
- Consent: When you consent to our collection and use of your data for specific purposes (e.g., subscribing to our newsletter).
- Contractual necessity: To perform contracts with you, such as providing the digital marketing services you request.
- Legitimate interest: In some cases, we process personal data for our legitimate business interests, such as improving our services or marketing efforts.
- Legal obligation: When processing is necessary to comply with a legal requirement.
Sharing Your Data
We do not sell or rent your personal data to third parties. However, we may share your data with the following entities under specific circumstances:
- Service Providers: We may share your data with third-party service providers (e.g., payment processors, email service providers) that help us operate our business.
- Legal Authorities: We may disclose your personal data to comply with legal obligations, regulatory requirements, or to protect our rights.
- Affiliates and Partners: In certain cases, we may share data with our partners who assist us in delivering our services to you.
Data Retention
We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or regulation. If you have any concerns about the retention of your data, you can contact us for clarification.
Security of Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights Under the GDPR
As a data subject, you have the following rights under the GDPR:
- Right to access: You can request access to the personal data we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete data.
- Right to erasure: You can request deletion of your personal data in certain circumstances.
- Right to restriction of processing: You can request the limitation of how we process your data.
- Right to data portability: You can request to receive your data in a structured, commonly used format and transfer it to another controller.
- Right to object: You can object to the processing of your personal data based on legitimate interests or direct marketing.
- Right to withdraw consent: You can withdraw any consent given for processing your personal data.
To exercise these rights, please contact us at maryna@magikmarketing.co.za.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about how users interact with our website. These technologies allow us to improve your experience and provide personalized content.
- Essential cookies: These are necessary for the website to function properly.
- Performance cookies: These collect data on how users interact with the website, allowing us to improve the site’s performance.
- Functional cookies: These help to enhance user experience by remembering preferences and settings.
- Targeting cookies: These allow us to deliver relevant advertisements to you.
You can control the use of cookies through your browser settings.
International Transfers of Data
If you are located outside of South Africa, please note that your personal data may be transferred and processed in South Africa or other countries where our service providers are located. We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Effective Date” at the top of this page or through other communication methods.
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Regulator in South Africa.
- Contact Information for the Information Regulator:
The Information Regulator
Email: inforeg@justice.gov.za
Tel: +27 (0)12 406 4818
Conclusion
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your personal data and ensuring your rights under the GDPR are upheld.